Flexyn
A gamified fitness platform I helped found, private and in active development.
Private · In development
Infrastructure, identity, and the quiet work that keeps an office running.
I have spent seven years in IT, starting on a university help desk and growing into the systems, identity, and security that organizations quietly depend on. I solve the root cause, I document it, and I automate it so it does not come back.
- Currently
- IT Analyst
- Employer
- Arclight IT, Boston
- Based in
- Boston, Massachusetts
- Focus
- Microsoft cloud, identity, automation
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Azure Administrator, in progress
Selected work
5 deployments
01 02 DIY Teams Room
A certified room experience built from hardware the office already owned.
Deployed
03 Atera RMM Deployment
Centralized monitoring and patch automation, integrated with Active Directory.
Deployed
04 Mosyle MDM Deployment
Zero touch management for Apple devices at scale.
Deployed
05 Acronis Snap Deploy 6
Mass OS imaging and backup for critical production devices.
Deployed
Capabilities
10 domains
01
Microsoft 365
Administering the productivity and collaboration backbone.
Microsoft 365 Admin · SharePoint / OneDrive · Teams & Teams Rooms
02
Cloud
Building toward full cloud infrastructure engineering.
Microsoft Azure · Cloud tenant admin · AZ-104
03
Identity & Access
Who gets in, to what, and under which conditions.
Entra ID / Azure AD · RBAC & MFA · Active Directory · JumpCloud / Google Admin
04
Infrastructure
The servers and services everything else runs on.
Windows Server 2022 · Microsoft Intune · Imaging & Patch Mgmt
05
Networking
Connectivity that's fast, segmented, and predictable.
LAN / WAN · TCP/IP · DNS · DHCP · Firewalls · VPN · VoIP
06
Security
Defense in depth, from endpoint to identity.
CrowdStrike XDR / EDR · MFA / Access control · System hardening
07
Virtualization
Consolidating workloads efficiently and safely.
VMware · Windows 11 / Server · macOS
08
Automation
If I do it twice, I script it.
PowerShell · Scripting · CI/CD
09
Backup & Continuity
Assume it will fail, and be ready when it does.
Backup & Recovery · Server Replication · Business Continuity
10
Support & Operations
The daily craft: triage, resolve, document, repeat.
Incident Response · Jira / Ticketing · Documentation & SOPs
Path
Seven years
From Aug 2026
IT Analyst
Arclight IT · Boston, MA
Current
Feb 2025 to Jun 2026
IT Support Specialist
Blue Summit Technologies · San Diego, CA
Administered Microsoft 365, Entra ID, and Intune across multiple commercial and SMB client environments, a security first role across many tenants that pushed me deep into identity, access, and cloud administration.
May 2023 to Dec 2024
IT Support Specialist
Autumn Harp · Essex Junction, VT
Owned daily IT operations and infrastructure for a 300+ user environment, administering Active Directory and Windows Server 2022, hardening endpoints, and building the documentation an organization runs on.
May 2022 to Aug 2022
Information Technology Intern
Beta Technologies · Burlington, VT
A summer inside a fast growing engineering company, administering accounts and systems across Jira, Microsoft 365, Google Admin, and JumpCloud, and helping roll out multi factor authentication to the whole organization.
Sep 2019 to Mar 2023
IT Helpdesk Support
Southern New Hampshire University · Manchester, NH
Delivered frontline technical support to faculty, staff, and students while earning my degree, resolving hardware, software, and network issues and learning how real users and systems break.
2019 to 2023
B.S. Information Technology, Minor in Mathematics
Southern New Hampshire University
Built the fundamentals, operating systems, networking, and systems architecture, alongside a mathematics minor. This is where I discovered I liked the infrastructure layer most: the systems everything else depends on.
Credentials
Three earned, one in progress
CompTIA A+
CompTIA
Earned
Hardware, OS, and support fundamentals.
CompTIA Network+
CompTIA
Earned
Networking, protocols, and connectivity.
CompTIA Security+
CompTIA
Earned
Security, hardening, and compliance.
AZ-104 · Azure Administrator
Microsoft
In Progress
Azure identity, compute, storage, and networking.
Approach
I like the unglamorous work. The runbook nobody wants to write, the ticket that keeps coming back, the permission model that should have been fixed a year ago. Done properly, none of it is ever noticed.
- Years in IT
- 07Years in IT
- CompTIA credentials
- 03CompTIA credentials
- Projects shipped
- 05Projects shipped
